Market plummets

Want to deter threat actors? Start by nullifying your data leaks.

 

70% of successful breaches are perpetrated by external actors whose attacks originate on the internet. Since these actors don’t have access to your organization’s internal assets or networks, they rely on data available on the internet. With 8.5 billion records compromised, in 2019 alone, adversaries can find an employee’s credentials, or your organization’s API keys, within a few hours. Allowing them to infiltrate your organization, spread malware and ransomware, or steal intellectual property and sensitive documents. 

Apart from the direct operational impacts, cyber-attacks affect an organization’s hard-earned reputation and revenue as well. Snapchat shares dropped by 3.4% the day after their source code leak was made public. And in addition to the immediate backlash, companies that have experienced a breach, underperform the market by > 15%, even 3 years later. 

Considering the stakes, it is important to take a closer look at the types of leaked data that threat actors seek out, and ways to effectively prevent them from getting their hands on it. 

 

What types of data do threat actors look for?

 

1. Credentials

 

27% of successful breaches involve stolen credentials

In almost all cyber-attacks affecting an organisation, credentials are involved either as a target of theft or as a means to furthering access in a network. This includes email credentials and hardcoded access credentials that can be used to access confidential emails, systems, and documents. 

 

Target was breached using stolen credentials

In one of the first major breaches, threats actors uploaded BlackPOS to Target’s point-of-sale (PoS) network, allowing them to steal customers’ credit card information and other personal details. It was later found that threat actors were able to compromise Target servers using credentials stolen from Fazio Mechanical Services. Fazio, Target’s HVAC vendor, had access to Target servers. And since the network was not properly segmented, threat actors were able to compromise Target’s PoS network.

 

2. Source codes

 

100,000 + GitHub code repos contain secret keys that can give attackers privileged access

While source code can be exposed on purpose, by malicious insiders, most often it is exposed by developers being careless while pushing code from their machines to GitHub. Leaked source code could potentially expose SSH keys – digital certificates that unlock online resources, Application Programming Interface (API) keys, and other sensitive tokens. Using the source code, threat actors can find vulnerabilities that can be exploited, to launch cyber-attacks on the company.

 

Mercedes-Benz “smart car” components’ source code leak

After discovering one of Daimler AG’s Git web portals, a researcher registered an account on Daimler’s code-hosting portal and downloaded 580 Git repositories from the company’s server. The repositories contained the source code of onboard logic units (OLUs) used in Mercedes vans, which provide live vehicle data. The researcher then uploaded the files to file-hosting service MEGA, the Internet Archive, and on his own GitLab server, thus making it public. 

 

3. Sensitive data

 

Over 23 million stolen credit cards are being traded on the Dark Web

Sensitive data such as credit card details, healthcare information, customer PII, etc. often end up on the dark web after being exposed on unsecured databases or cloud storage. This information could be used to launch phishing attacks. It could also lead to your intellectual property being exposed to the public. 

 

540 million Facebook users’ records were exposed on unsecured S3 buckets

Mexico based digital media company Cultura Colectiva exposed 146 GB of Facebook user data, including comments, likes, account names, reactions, and Facebook IDs, on an unsecured Amazon S3 bucket. Another S3 bucket, belonging to Facebook integrated app At The Pool, exposed 22,000 Facebook users’ friend lists, interests, photos, group memberships, and check-ins.

 

How to eliminate these low hanging fruits that expedite attacks?

As seen from the above examples, despite their best efforts, Target, Mercedes, and Facebook were not able to prevent their data from leaking. This can be attributed to the highly distributed, interconnected, and globalized nature of modern businesses. This means, there aren’t enough resources to monitor every employee, vendor, and vendor’s vendor. But the good news is, if you can detect data leaks in time, and have them taken down, their impact will be greatly reduced. 

Usually, a data breach lifecycle is 279 days, 206 days to identify a breach, and 73 days to contain it. Instead of 206 days, if a data leak can be identified within a few hours, its presence across the surface web and dark web can be contained. However, this cannot be done manually. The only way to effectively identify and curb data leaks is to adopt AI-driven real-time monitoring.  

 

Continuous monitoring for leaked or exposed data

Incorporate processes and tools that ensure data leaks related to your organization are monitored continuously. This includes real-time monitoring of the surface web, deep web, and dark web, for credentials, source code, and sensitive information. Deploy a comprehensive threat monitoring tool such as CloudSEK’s XVigil, whose AI-driven engine scours the internet for threats and data leaks related to your organization, prioritizes them by severity, and provides real-time alerts. Thus, giving you enough time to neutralize the data leaks before it can have adverse impacts on your business.

Shadow IT

What is shadow IT and how do you manage shadow IT risks associated with remote work?

With cyber threats on the rise, and the recent implementation of remote work across businesses and organizations, in-house IT teams are struggling to preserve their security posture. Furthermore, an increasing number of employees are using applications, hardware, software, and web services that their IT departments are not aware of. A Forbes Insights survey found that more than 1 in 5 organizations have experienced a security incident due to shadow IT resources. 

Amidst the COVID-19 crisis, with entire workforces confined to their homes, the use of personal networks and devices is growing rapidly. This allows employees to install or work with external applications and infrastructure that complements their skills and/ or requirements. While this may improve employee productivity, it exposes employees and their organizations to a wide range of cyber threats. 

 

What is Shadow IT?

Shadow IT refers to the use of diverse Information Technology (IT) systems, devices, software, applications, and services, without the authorization of IT departments. Although shadow IT enhances efficiency, it also subjects users and their organizations to heightened risks of data breaches, noncompliance issues, unforeseen costs, etc. 

Microsoft 365, work management apps such as Slack, Asana, Jira, etc., messaging apps like Whatsapp, cloud storage, sharing, and synchronisation apps such as OneDrive and DropBox are the most common examples of shadow IT. Obviously, these applications are not inherently threatening, and are usually installed with the best intentions, but they tend to endanger the overall security of the organization, in the event of misuse or negligence.

 

What are the different forms of shadow IT and which is the most popular one?

Users employ various forms of shadow IT applications and services. Broadly, they can be classified as:

  • Hardware: Personal devices, systems, servers and other assets.
  • Ready-to-use software: Adobe Photoshop, MS Office, etc.
  • Cloud services: Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), and Infrastructure-as-a-Service (IaaS) services.

While users subscribe to various IT services that are not administered by their IT departments, the most common form of shadow IT are SaaS-based cloud services. SaaS based applications are gaining popularity across workforces, regardless of the industry or sector. This is because, such publicly available applications, often outperform on-premise applications and infrastructure. 

 

Why do employees prefer shadow IT?

A research by the Everest Group found that shadow IT accounted for 50% or more of the IT spending in large organizations. So, dismantling shadow IT means, organizations have to devote more funds to build and maintain approved applications and infrastructure. However, employees prefer external applications even with the availability of in-house applications, simply because they are comparatively sophisticated. 

Here are some common reasons for employees opting for shadow IT solutions:

  • Efficiency and agility

This is probably the most common reason behind the increasing use of shadow IT. Users employ external IT resources to produce better results. Also, because it makes work pretty easy. Latest research by Entrust Datacard reported that 77% of the surveyed IT employees believed that organizations could be frontrunners if they were successful in meeting the shadow IT needs of their employees. 

  • Inadequate coordination

Poor communication and coordination between various teams and the IT department is not conducive for productivity. Therefore, it could cause employees to choose shadow IT over onsite software and applications.

  • Inconsistency

If customers’ programs cannot be integrated with the organization’s systems/ software, employees may resort to using external services for better results. 

  • Readily available tools

Clearance from the IT department could be time-consuming. So, when the necessary software, service, or hardware is readily available, and is compatible on any device, naturally employees would choose to use them. 

 

What are the potential risks associated with shadow IT?

 

Security

On the subject of employees using shadow IT, security is definitely the principal concern. As IT departments are not aware of certain applications that employees use, it would be impossible for them to provide security updates and patches, or test the newly adopted applications. Unpatched vulnerabilities can cost organizations a fortune, such as in the case of Maersk in 2017, when hackers exploited their computers because it lacked the latest Microsoft security patches. This incident cost Maersk over $200 million in lost revenue. 

 

Data breaches, leaks

Shadow IT applications that support file sharing, storage, and collaboration are prevalent among employees of every organization. As effective as they are, they can cause data breaches and leaks. Since IT departments are not familiar with these additional software deployed on its network, they eventually lose control over the organization’s data. In 2018, Gartner predicted that in 2020, one-third of successful attacks that target organizations will be through their data located in shadow IT resources and shadow IoTs. 

 

Non-compliance and violation of regulations

If and when organizations fail to conduct risk assessments and take preventive measures with regard to unauthorized applications, it could burden them with severe sanctions for non-compliance. These actions also risk violating regulations such as HIPAA, GDPR, etc. On becoming aware of such shadow IT applications that are in use within the organization, they are forced to conduct a separate security audit which results in unforeseen costs. 

 

What can organizations do to avoid these risks?

 

  • Regular monitoring of networks and vulnerability scanning

Monitor your organization’s network continuously for any shadow IT applications. And scan such applications along with other in-house assets for vulnerabilities that could expose your organization to cyberthreats. Ensure to install the latest updates. 

 

  • SaaS Management

The IT department could set up a system of SaaS Management or simply Software Asset Management, to keep track of all the applications used within the organization. 

 

  • Internal monitoring tools

We would also encourage organizations to leverage digital risk monitoring tools such as CloudSEK’s XVigil. XVigil helps to detect data leaks, pertinent to the organization, caused by shadow IT, early on. Giving you sufficient time to address these issues, before it affects your security posture.

 

  • Train employees

Security/ IT teams should create awareness among employees. This could also give you an idea of the various shadow IT devices, or applications that your employees use. While security/ IT teams are on it, they may also want to educate employees on the different types of data that they deal with and the responsibilities that come along with it.

 

  • Address employees’ technology needs

Organizations should address employees’ technology requirements, to eliminate the need for external applications. Employees often cite long approval processes and delays in acquiring sanctioned applications, as reasons for adopting external solutions to meet their immediate needs. 

 

  • Prepare a list of usable applications or devices

Keeping in mind that not all applications or devices pose a threat, organizations could prepare a list of approved applications/ devices and encourage employees to use them.

Threat actors’ next big target: VIPs, Executives, and Board members

A recently uncovered spear phishing campaign, orchestrated by the PerSwaysion group, targeting 150+ executives across the globe, is a prime example of the growing trend of concerted cyber attacks on CXOs and VIPs. This process of targeted attacks on VIPs is commonly known as Whaling. Whaling tactics are similar to general spear-phishing. But they differ in the fact that it specifically targets high-level and important individuals within an organization. 

Threat actors are slowly moving from large-scale, low-value attacks, which target a general population, to small-scale, high-value attacks, which target the key personnel of an organization. Furthermore, the Verizon 2019 Data Breach Report found that senior executives are 12 times more likely to be targets of social incidents, and 9 times more likely to be targets of social breaches. This is because high-profile personnel have exclusive clearances, privileges, and access to:

  • Confidential and sensitive information including financials, trade secrets etc. 
  • Authorize or order other employees in the organization to carry out certain tasks.
  • Valuable assets including networks, devices, and facilities. 

How do threat actors target C-level executives?

Research and reconnaissance

  • To orchestrate a typical attack, threat actors perform extensive reconnaissance and research, to understand an organization’s structure and functions.
  • Using this information, they narrow down the list of potential targets and their associates.
  • They then collect personal information about the shortlisted VIPs. Most companies publish their executives’ details on social media, news media, and their own websites. Thus, a simple Google search will give the threat actor access to this information. Moreover, the executives themselves have personal accounts on platforms such as Facebook and LinkedIn. And often, the privacy settings on these accounts are lax. 
  • They further search for exposed account credentials from previous data leaks. Given that most of us, executives being no exception, use the same password for multiple accounts, the exposed credentials can be used to gain access to the executive’s official email account.

Data theft attacks

  • Once hackers have obtained access to C-suite executives accounts, through brute-force attacks or other means, they steal valuable information. This may include client lists, customer data, financial data, internal processes, business strategy and plan, and more. 

Impersonation attacks

  • Threat actors could hijack executives’ social media accounts and post harmful messages. And, this could tarnish the reputation of the executive and their organization.  
  • Using the email access, threat actors decipher the communication frequencies and styles within the organization. For example: If there is a trail of audit related emails, threat actors can send requests for audit related details in continuation to the ongoing communication. 
  • If threats actors cannot get access to an executives’ credentials, they create fake email IDs. These email IDs closely resemble one of the executives’ email IDs or that of the HR department or Accounting department. From the fake ID they send an urgent, actionable, and believable email to a C-level executive. 

Extended attacks

  • Threat actors bank on executives having limited time, or relying on assistants, to read and respond to emails. They also ensure the emails are believable. For this, they add references to the executive’s interests and hobbies, which are gleaned from their social media profiles. The emails usually request the email recipient, who is also an executive or VIP, for sensitive information, wire transfers, or to download an attachment. 
  • If the recipient falls for the trap, they will end up revealing sensitive information or authorizing someone else to do so. They could also authorize transfers to the fake account details shared by the threat actor. A malicious attachment could drop a malware or ransomware payload in their systems. The recent PerSwaysion campaign used a fake Microsoft Outlook login page, from where they were able to collect 150+ executives’ login credentials. The credentials can be used to orchestrate other attacks or could be sold on the Dark Web, to the highest bidder.  

How to protect C-level executives from these attacks?

Given the heightened risk to VIPs, here are a few measures to combat and mitigate threats:

Continuous monitoring

Deploy a real-time monitoring tool that will scour the internet – surface web, deep web, and dark web – for potential threats.  A comprehensive SaaS platform such as CloudSEK’s XVigil tracks VIP’s personal email IDs for their presence in past security breaches. Organizations are alerted to such threats immediately, along with other significant details pertaining to the risk.

Review social media presence

Ensure the executives’ social media accounts have the highest level of privacy. Report duplicate accounts and delete dormant accounts on a regular basis. 

Multi-layered protection

Enable Multi Factor Authentication (MFA) for all their accounts, including email, company assets and network. 

Regular cybersecurity refreshers

Since threat actors are constantly changing and upgrading their whaling tactics and ruses, periodic training will help executives spot and avoid such traps. 

 

An attack on a VIP doesn’t just affect them personally, it also affects their organizations revenue and brand image. Threat actors could gain access to the company’s central database, and steal employee and customer details, and leak them or even sell them. It takes years of painstaking effort to build a company’s brand image, and any damage to this intangible asset can have very serious and far-reaching consequences. Hence it is important to enable processes, and tools such as XVigil, to continuously monitor and protect VIPs and their organizations. 

Combating data breaches caused by misconfigured apps

From the outset of the pandemic, we have seen a dramatic increase in the number of cyber attacks and data breaches. And with much success, threat actors are abusing the fear and panic these adverse conditions are causing. As a result, there has been a precipitous rise in the number of COVID-themed trojans, ransomware attacks, as well as scams and phishing attacks across organisations and verticals. As more organizations shift to remote work, with inadequate policies and strategies in place, they gamble on their own employee and business data security, and privileged controls. And this has served as a catalyst, for an increased number of data breaches, across the globe. 

This article delves into the various ways in which data breaches can occur, and safety practices to ensure that you organization is not impacted by:

  • Cloud misconfigurations
  • Elasticsearch exposures
  • Exposed Internal API/ portals 
  • Phishing attacks and credential disclosure
  • Insecure WiFi/ no VPN

Cloud Misconfigurations

Cloud misconfigurations have led to massive data breaches. For example, The “Capital One” and “Imperva” data breaches were caused by the disclosure of AWS API keys. 

Fugue’s survey shows that 84% of the 300 IT professionals surveyed believe that they are already victims of undiscovered cloud breaches.

 

Data Breach: Fugue Survey
Fugue Survey

As pointed out by the survey, the most common causes of cloud misconfigurations are: 

  • Lack of awareness of cloud security and related policies, 
  • Insufficient controls and lapse in supervision, 
  • Too many cloud APIs to adequately govern, and 
  • Negligent internal activities

Although Cloud operations take a considerable load off of developers, and facilitate the smooth management and monitoring of multiple services, enforcing proper access control policies, user management, access key management, API access control becomes essential.

How to prevent cloud misconfiguration 

  • Understand and utilise the ‘shared responsibility’ security model.
  • Ensure multiple checks while shifting operations to the cloud giving careful consideration to IAM roles, user account permissions, key rotations, test accounts, and storage bucket permissions.
  • Review inbound and outbound traffic rules carefully for the VPC. Security groups are also susceptible to misconfigurations. Therefore, enforce a zero trust policy, and enable VPC logs and monitoring. 
  • Set up behavioural analysis and activity monitoring in addition to strict access policies.

 

Elasticsearch Exposures

Elasticsearch is a search engine that indexes data in the form of documents. Typically, the size of data that this engine indexes is quite large and the indexed result comprises metadata, personal user information, emails or application logs, and more. The service, by default, runs on TCP port 9200. Moreover, most Elasticsearch instances are self-hosted free versions of the software. 

CloudSEK XVigil’s Infrastructure Monitor has detected a significant increase in Elasticsearch instances running on the default port. But it is not rare these days. Recently a UK-based security firm accidentally exposed an Elasticsearch cluster, leaking more than 5 billion documents of breached data between 2012 and 2019.

How to secure Elasticsearch

  • Prevent access to Elasticsearch clusters from the internet. This is the best approach for most databases.
  • Practice ‘security by obscurity,’ whereby, the installed services are not run on the default port. This measure does not merely fix the problem, but drastically reduces the chances of exploitation even via unfocused attacks. 
  • Perform periodic assessments of vendors’/ partners’ networks and ensure that their security controls are set properly. The misconfiguration of privately-owned infrastructure, as well as that of partners and vendors in possession of critical data, adversely impact businesses.
  • Analyse and test every potential entry point to any critical data source/ functionality. This includes supplementary tools, used to expand an application’s capabilities. Most users instal Kibana along with Elasticsearch, which helps to visualise the data Elasticsearch indexes. Kibana dashboards are usually left unauthenticated, inadvertently granting anyone access to the indexed data. 
  • Encrypt the stored data, to render the data useless to the attacker, even if it is accessible. 
  • Employ Elasticsearch’s security methods for authentication, including:
    • Active Directory user authentication
    • File-based user authentication
    • LDAP
    • SAML
    • PKI
    • Kerberos
  • Enforce role-based access control policy, for users who access the cluster.
  • Update Elasticsearch versions regularly, to safeguard the cluster from frequent exploits that affect the older versions. 
  • Back up the data stored in the production cluster.  This is as important as the security measures adopted. A recent attack campaign accessed as many as 15,000 Elasticsearch clusters, and their contents were wiped using an automated script. 

 

Exposed Internal APIs/ Portals

Organizations deploy various applications for internal use. This includes HR management tools, attendance registration applications, file sharing portals, etc. In the event that the entire workforce shifts to remote work, such as times like now, it becomes difficult to track the access and usage of these applications. To top it off, applications are increasingly allowed traffic from the internet, instead of local office networks. As a result, applications and APIs, which lack authentication or use default credentials, are increasingly surfacing on the internet. 

In the past couple of weeks, a number of HR Portals, payroll applications, lead management dashboards, internal REST APIs, and shared FTP servers have surfaced on the internet. Most of the applications are self-hosted, and their default passwords can be used to access them. XVigil has detected multiple instances of directories that contain transaction reports, employee information documents, etc. being served without any authentication. 

How to prevent data disclosure through APIs/ portals

  • Security teams must test these applications thoroughly. 
  • Continuously monitor all internet facing servers. 

 

Phishing attacks and credential disclosures

With a remote workforce communicating primarily via text-based channels such as emails, chats and SMS, it has been much easier for phishing campaigns to take advantage of the distributed workforce. Consequently, the number of spear phishing attacks have surged. Barracuda researchers have observed 3 main types of phishing attacks in the last couple of months: 

  • Scamming
  • Brand impersonation
  • Business Email Compromise (BEC)

Individuals fall prey to phishing attacks, especially during the pandemic, due to:

  • Lack of direct communication
  • Absence of processes and strategies for situations such as this
  • Lack of awareness 

Since emails that use the word COVID have higher click-rates now, scammers are increasingly using them as lures to spread malicious attachments. Once the attachment is downloaded and the malware payload is dropped, threat actors can access keystrokes, files, webcam, or install other malware or ransomware. (Access CloudSEK’s threat intel on COVID-themed scams and attacks)

 

Data breach: Phishing mail
Phishing mail (https://blog.f-secure.com/coronavirus-spam-update-watch-out-for-these-emails/)

How to prepare for phishing attacks

  • Be extremely cautious about any mail you receive.
  • Verify the source of the email, before clicking on any links or attachments. 
  • Even if the links look legitimate, double-check for malicious files. For example: hovering over the attachment will show its actual URL. 

 

Insecure WiFi/ No VPN

Today, every remote workforce is connected to their personal devices and networks. So, the connectivity of such devices should be secured. 

How to prevent attacks via WiFi

  • To avoid brute force attacks, set complex passwords for the router. If the router is an old model, it may use weak encryption for connections, which can be cracked in no time. 
  • Employees working from shared spaces such as hostels, may be connected to shared wifi networks as well. So, to ensure that the data is not tampered within such insecure channels, set up a VPN. In case your organization does not provide a Business VPN, do not download free VPNs which might log your traffic data.