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Right before Mother’s Day sales, a hidden flaw in a vendor’s dashboard exposed the personal and payment data of 375,000+ online shoppers—live, in real time. From Shopify tokens to refund metadata, everything was up for grabs. Here’s how CloudSEK’s SVigil stepped in just in time to prevent a massive e-commerce data disaster.
2023 was marked by a rise in supply chain attacks. Ensure robust protection across your software supply chain with CloudSEK SVigil.
Schedule a DemoIn recent months, there's been a noticeable surge in scams targeting online shoppers. Fraudsters have impersonated support teams to extract payments by citing fake order issues (Business Today), circulated fake courier delivery alerts to steal personal data (TOI), and even INR 14.8 lakh lost in a gift scam targeting a young woman (The Hindu)
Just as the biggest e-commerce platforms geared up for their Mother’s Day mega sales — a critical supply chain vulnerability threatened to expose the personal and transactional data of over 375,000 customers. Thanks to CloudSEK’s SVigil, disaster was averted just in time.
Had this vulnerability gone undetected, it could have fueled similar frauds at an unprecedented scale during one of the busiest shopping periods of the year.
SVigil, CloudSEK’s Digital Supply Chain Security solution, recently discovered a critical misconfiguration on a dashboard maintained by a third-party logistics vendor — one responsible for handling order processing, returns, and refunds for several leading brands.
The exposed dashboard was processing live order activities at high speed — about 170 actions per minute (over 3,600 actions every hour) — potentially exposing sensitive data of over 375,000 customers, including:
None of this was behind authentication. Anyone on the internet could access the dashboard and extract customer details in real-time.
Technical Analysis: What Was Exposed?
Had this gone undetected, here’s the real-world fallout we were staring at:
And worst of all — all of this right before Mother’s Day, one of the biggest revenue-generating weekends for lifestyle and beauty brands.
This incident underscores the value of continuous vendor and third-party risk monitoring. SVigil flagged and contained a high-impact vulnerability that could have affected thousands of e-commerce transactions across multiple brands.
By discovering the vulnerability before malicious actors did, SVigil prevented real-time data manipulation, refund fraud, and broader system abuse.
In the world of digital trust, prevention isn’t just better — it’s priceless.
About CloudSEK
CloudSEK is a unified digital risk management platform that leverages AI and machine learning to deliver real-time threat intelligence, attack surface monitoring, and supply chain security across enterprises globally.
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CloudSEK Platform is a no-code platform that powers our products with predictive threat analytic capabilities.
Digital Risk Protection platform which gives Initial Attack Vector Protection for employees and customers.
Software and Supply chain Monitoring providing Initial Attack Vector Protection for Software Supply Chain risks.
Creates a blueprint of an organization's external attack surface including the core infrastructure and the software components.
Instant Security Score for any Android Mobile App on your phone. Search for any app to get an instant risk score.
6
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Right before Mother’s Day sales, a hidden flaw in a vendor’s dashboard exposed the personal and payment data of 375,000+ online shoppers—live, in real time. From Shopify tokens to refund metadata, everything was up for grabs. Here’s how CloudSEK’s SVigil stepped in just in time to prevent a massive e-commerce data disaster.
In recent months, there's been a noticeable surge in scams targeting online shoppers. Fraudsters have impersonated support teams to extract payments by citing fake order issues (Business Today), circulated fake courier delivery alerts to steal personal data (TOI), and even INR 14.8 lakh lost in a gift scam targeting a young woman (The Hindu)
Just as the biggest e-commerce platforms geared up for their Mother’s Day mega sales — a critical supply chain vulnerability threatened to expose the personal and transactional data of over 375,000 customers. Thanks to CloudSEK’s SVigil, disaster was averted just in time.
Had this vulnerability gone undetected, it could have fueled similar frauds at an unprecedented scale during one of the busiest shopping periods of the year.
SVigil, CloudSEK’s Digital Supply Chain Security solution, recently discovered a critical misconfiguration on a dashboard maintained by a third-party logistics vendor — one responsible for handling order processing, returns, and refunds for several leading brands.
The exposed dashboard was processing live order activities at high speed — about 170 actions per minute (over 3,600 actions every hour) — potentially exposing sensitive data of over 375,000 customers, including:
None of this was behind authentication. Anyone on the internet could access the dashboard and extract customer details in real-time.
Technical Analysis: What Was Exposed?
Had this gone undetected, here’s the real-world fallout we were staring at:
And worst of all — all of this right before Mother’s Day, one of the biggest revenue-generating weekends for lifestyle and beauty brands.
This incident underscores the value of continuous vendor and third-party risk monitoring. SVigil flagged and contained a high-impact vulnerability that could have affected thousands of e-commerce transactions across multiple brands.
By discovering the vulnerability before malicious actors did, SVigil prevented real-time data manipulation, refund fraud, and broader system abuse.
In the world of digital trust, prevention isn’t just better — it’s priceless.
About CloudSEK
CloudSEK is a unified digital risk management platform that leverages AI and machine learning to deliver real-time threat intelligence, attack surface monitoring, and supply chain security across enterprises globally.