Position title
Corporate Trainer - Cyber Security
Description

We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. If you are familiar with the cybersecurity world & have a flair for client communication and understand consumer behavior, we’d like to meet you.

Responsibilities
  • Cyber Security Trainer will be responsible for regular Training related to CloudSEK’s Products training
  • Apart from Product, the candidate will be responsible for delivering Cyber Security Trainings
  • Responsible for creating the training materials, schedule, coordinate & deliver required training
  • To be engaged with clients on the feedback to improve the overall customer satisfaction
  • Help build Training team company-wide
  • Will be responsible for Client Accounts Management
  • Build and maintain strong, long-lasting client relationships
  • Take a client’s requirements and assist with plans to meet those requirements
  • The role also liaises between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs
  • Assist with challenging client requests or issue escalations as needed
  • Help customers through email, phone, online presentations, screen-share, and in-person meetings
  • Track process compliance
  • Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • This position may require occasional travel
Qualifications
  • 1+ years of Industry experience with relevant experience in Client facing role
  • Knowledge in Cyber Security Domain is mandatory
  • Strong verbal and written communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients
  • Active listening and presentation abilities
  • Ability to build rapport and collaborate with others within the company and externally
  • Ability to prioritize among competing tasks
  • Keen attention to detail and adherence to deadlines
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Self-motivated and able to thrive in a start-up culture
  • Experience with CRM software and MS Office will be an added advantage
Job Benefits
  • A competitive salary.
  • An awesome team that will challenge and respect you.
  • Lunch, Unlimited snacks, and drinks.
  • Top-notch office in the heart of Bangalore City.
  • Virtual team bondings activities and online fun games etc
Employment Type
Full-time
Beginning of employment
Immediate
Duration of employment
Full-time
Industry
Cybersecurity
Job Location
CloudSEK, 901, MSM corner,901, MSM Corner, 7th Main Rd., HAL 2nd Stage, Appareddipalya, Indiranagar, Bengaluru, Karnataka, 560038, India
Working Hours
Flexible
Date posted
January 6, 2021
Valid through
January 15, 2021
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Position: Corporate Trainer - Cyber Security

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